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Delivery & Returns

UK Delivery

  • UK Royal Mail Delivery Standard Class £2.99. Please allow 3-5 working days for delivery. No deliveries on a Saturday/Sunday.
  • UK Courier Delivery Charge £6.99. Next day delivery. Delivery Monday-Friday signature required. No deliveries on a Saturday/Sunday.

We aim to deliver your order within 5 working days. In some instances we will send part of the order with some items to follow. Where we part send you are only charged for delivery once. Please note some large or heavy items are unsuitable for delivery to some UK regions and all export locations for such orders we will cancel the order and inform you.

Overseas Delivery

We ship worldwide using Royal Mail and delivery times do vary. The charge will be shown at checkout.

Returns Policy

Any item purchased through the website can be returned for an exchange or refund. Returned goods must be unused, in a saleable condition with all the tags still attached and packaging included. Returned goods must be returned within 30 days, except for orders placed in November and December when orders can be returned early January.

you are returning an item for exchange/refund you are responsible for return postage costs. For larger / heavier items we may charge £2 for despatch of the alternative, this does not apply to smaller single items.

Returning faulty items in the UK

you are returning an item that is faulty we will refund return postage costs. When returning by Royal mail please ask the Post Office for a Certificate of Posting, its free and will assist if there was a problem.

Returning faulty items from outside UK

Please contact us prior to return using the email address info@dmp.uk.com. We will then respond to your email with further instructions.

Right to Cancel

In complaince with the Distance Selling Regulations 2000, the customer has the right to cancel any order, the cooling off period is 7 days from the day after the ordering date. On cancellation of the contract, the customer is under a duty to return the goods at their own cost to Bourne Sports and in the mean time must take good care of them.

Please note we reserve the right to cancel any orders and refund any money paid where we expect there may be a problem with the delivery.

E&OE